How do I talk to someone at TruConnect?
How do I talk to someone at TruConnect?
Our friendly Customer Care team is available Monday-Saturday 5:00 AM to 9:00 PM PST via phone (800) 430-0443 or email [email protected].
What is the number for TruConnect customer service?
(800) 430-0443TruConnect / Customer service
How do I check the status of my TruConnect application?
Your TruConnect Account number is 5348396. You will be notified of any updates to your application status via email. In the meantime, if you have any questions, feel free to contact us at [email protected] or by calling 1-800-430-0443.
What company owns TruConnect?
Sage Telecom
TSC Acquisition Corporation
TruConnect/Parent organizations
Is SafeLink and TruConnect the same company?
There are other companies doing this, too. They go by names including Assurance Wireless, Q Link Wireless, and SafeLink Wireless. TruConnect prides itself on differentiation by including extras and even manufacturing its own smartphones so they can better control the quality, performance and minimize bloatware.
What cell phones are compatible with TruConnect?
Depending on income, customers are given a credit amount that they can use towards smartphones and accessories, then make low payments each month. Available devices include (but are not limited to): Samsung Galaxy S3-S6, Samsung Galaxy Note 4/5, LG G Stylo, LG G4, LG V10, Apple iPhone SE, 6/6 Plus, and 6s/6s Plus.
How long does it take to get your TruConnect phone in the mail?
Online application is quick and it will provide a free phone if you choose which will arrive in 7 -10 days. Customer service at Safelink is better as well.
Does TruConnect send you a phone?
Once approved, we’ll ship you your brand-new device or SIM card, at no cost to you. When your order arrives, just follow the instructions provided to get up and running in no time! As the adage goes, use it or lose it. Keep your TruConnect service by doing all the things you love on your device every month.
How do I transfer my TruConnect SIM card to another phone?
SIM cards are designed to be interchangeable, so as long as your new phone has a SIM card slot, you should be able to use your TruConnect SIM card in it. Keep in mind that you will need to activate your new phone with TruConnect before it will work. You can do this by calling our customer service team.
Can I use my own phone for TruConnect?
Bring Your Own Phone and Save When You Sign Up with TruConnect.
Can I track my TruConnect phone?
Through your Google account. 1- First step: To find or locate a lost or stolen TruConnect X401A and know its approximate location, we first need to have access to a computer, tablet or smartphone with an internet connection. We open the following page https://www.google.com/android/find.
What kind of free phone does TruConnect give you?
You’ll get up to 14 GB of monthly data PLUS a free Android phone or Wi-Fi hotspot, if eligible. Customers who also qualify for Lifeline receive unlimited talk & text + free international calling to select countries.
Do TruConnect give you a free phone?
TruConnect offers Lifeline in 36 states, Puerto Rico, and the U.S. Virgin Islands. To receive a free smartphone and monthly service, you must meet the income-based or program-based eligibility guidelines. The program is limited to one Lifeline benefit per household.
How do I fix network operator?
Manually select your network providers It’s possible that your device is having trouble finding your network, and you have to select it yourself. Go to Settings> Connections > Mobile networks > Network operators. A list of network providers should show up. Select yours and see if this fixes your problem.
What phones are compatible with the TruConnect SIM card?
Available devices include (but are not limited to): Samsung Galaxy S3-S6, Samsung Galaxy Note 4/5, LG G Stylo, LG G4, LG V10, Apple iPhone SE, 6/6 Plus, and 6s/6s Plus.
Why does my phone say Mobile network not available?
If your Android phone shows the “Mobile network not available” error message, the first thing you should do is toggle the Airplane mode. If that doesn’t work, look into the network settings. I often travel to remote places where I get this problem a lot.